FAQs

Can I purchase a device and pay for it in monthly installments?

Yes you can. Through the Lipa Later product where you can pay for a device in up to 12 months. Register through https://app.lipalater.com/?ref=tricom

How Long Will it Take To Get My Package?

Delivery will be done within a maximum of 72 hours from the time of confirming your order. It could be less depending on your location.

Do I Need A Account To Place Order?

Yes, you do need to register an account with us first to allow you to place an order.

Who do I need to contact for information?

Kindly call our office line 0723 930 000 or send an email to info@tricom.co.ke for assistance.

What Shipping Methods Are Available?

There are two options for this;

  • We could deliver it to any of our branches closest to your location and you can pick from there.
  • We could have a courier service deliver it to your office address or you pick it from the courier services’ office next to your location.

How Do I Track My Order?

Once you create your account, there should be a drop down provision for tracking your order under the ‘My account’ tab on top right corner.