Who is TriMart?

TriMart is a totally independent daughter company of Tricom Technologies Ltd, a broad-based device and appliance retailing and servicing organisation with shops and franchised outlets spread widely across Kenya.

TriMart, however, specialises in eCommerce alone. Customers order from us through this fully-interactive website, and we then arrange delivery to the nominated locations by courier. This process ensures a totally effortless, seamless experience for our online customers. Importantly, it is fast and reliable too.

Why Buy From TriMart?

• Because apart from its highly competitive pricing, Trimart is supported by the country-wide servicing and support infrastructure of its well-known parent company, Tricom Technologies.
• Because Tricom offers servicing facilities from Kisumu to Mombasa. In many cases they are the designated manufacturer-authorised service partner, and as such offer In-Warranty servicing (Samsung, Xiaomi and Honor) as well as expert support on all the other devices that we offer online. So buying from TriMart is not a "sell and forget" transaction like other online retailers. When you buy from us, you are also buying top-quality support for the lifetime of your new device from our parent company.
• Because the service delivery standards of our parent company Tricom are audited regularly by all of their partner-manufacturers to ensure that they are continually worthy of the highest level of authorisation that they have already been assigned.
• Because Tricom service centres use only genuine manufacturer-provided spare parts. Are they a little more expensive? Maybe. But there is a famous saying which states that "what you get is what you pay for". It's your choice. But please remember that if you allow other service agents to open your device while still under warranty, your warranty entitlements are automatically invalidated.
• Because Tricom technicians are trained and regularly audited by their manufacturer-partners to ensure that they (Tricom) maintain the level of excellence that they (the manufacturers) require.