Our Services
Two core businesses: retailing the devices people need, and keeping them running with authorized, genuine-parts servicing.
Retail & Distribution
As an authorized Safaricom dealer, Tricom operates physical retail shops and franchised outlets across Kenya selling mobile phones, airtime and related electronic devices. Our e-commerce platform, TriMart, extends that reach nationwide with courier delivery for smartphones and household appliances.
Authorized Service Provider
Tricom operates technical service hubs staffed by manufacturer-trained technicians using genuine spare parts — serving as an authorized in-warranty and out-of-warranty service provider for Kenya's leading device brands.
Solutions
We believe technology should solve real problems. Tricom combines products, technical expertise, support and digital platforms to provide complete technology solutions for customers and businesses.
Smartphones, computers, accessories, repairs and technical support.
Home technology installation, connectivity and device support.
Business hardware, networking, technical support and technology procurement.
Our Process
A clear, professional process from the first conversation to ongoing support.
We understand the customer's technology needs and challenges.
Our team recommends the right products or technical solution.
We provide the product, repair, installation or technology service.
We continue supporting customers beyond the initial service.
Digital Platforms
Technology doesn't stop at our products. Our digital platforms make it easier for customers and employees to interact with Tricom.
Shop smartphones, electronics, accessories and technology products through Tricom's online shopping platform.
A digital platform designed to support Tricom employees with HR services, workplace information and internal resources.